SUPPORT.

What is Hydra Bridge?

Hydra Bridge connects your website with the Hydra Check-in App. It provides configuration, access control via GATE keys, and basic telemetry.

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General

Select the active adapter and define a fallback PIN. These settings control how Hydra connects to your ticketing system and how it handles restricted actions in the app.

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GATE keys

Create and manage GATE keys to control which events the app can access. Each key defines a fixed scope used during login.

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Telemetry

View real-time usage data, check-in statistics, and currently connected devices. Telemetry gives you visibility into what is happening while Hydra is in use.

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Integrations

Currently, Hydra works in the WordPress realm and supports Tickera, The Events Calendar, Eventin - and more but is being developed to work with anything that has doors and tickets.

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Login Screen

Enter the site URL where Hydra Bridge is installed and a GATE key that you have created within Hydra Bridge. These two values define the connection and access scope for the app.

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Events

Displays all events available for the selected GATE key. Each event shows real-time occupancy and check-in data. Selecting an event loads its attendees and opens the check-in workflow.

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Attendees

Displays attendees within the current scope, with powerful search and filtering. What is shown can be fully controlled through display settings.

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Check-in

Used for processing ticket scans. Supports camera-based scanning and external input devices, depending on the device.

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Kiosk mode

Open to read the full article.

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Settings

Central place for configuring how Hydra behaves. Settings are grouped into categories and can be adjusted based on workflow, environment, and privacy requirements.

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