Got some questions? Or annoyed by something? Or just want to chat with Hydra?
This is where you do it.
Be nice. Keep it respectable.
FAQ
Hydra currently integrates with multiple WordPress ticketing systems through Hydra Bridge, including Tickera, Tickera + Bridge for WooCommerce, The Events Calendar and Eventin. More integrations are on the way.
No.
Hydra is built to continue working even when internet connection disappears. Attendee databases can be downloaded locally to devices before the event and synchronized later when connection becomes available again.
Because events rarely fail at convenient moments.
Yes.
Hydra supports multi-device check-in workflows including optional local network synchronization through Hydra.PULSE network. This allows it for one device to be declared as master device and then other devices on the same local network can be connected to it and sync check-in data between themselves.
That depends on your license plan.
Starter license supports up to 5 concurrent devices.
Enthusiast license supports up to 10 concurrent devices.
Big League license supports unlimited devices.
Because some events need two scanners.
Some need twenty.
And some apparently require entire small civilization.
Yes.
Offline functionality is one of Hydra’s core principles across desktop and mobile platforms.
No compromises.
No.
Hydra focuses exclusively on check-in and attendee flow. Ticket sales continue through your preferred ticketing platform.
Windows, macOS, Android and iOS.
Linux too. With extra coffee involved.
Hydra itself does not act as a ticketing platform and does not have access nor store attendee databases on any of its own servers.
Hydra Bridge communicates directly with your own website infrastructure and forwards that information directly to the apps when you log in with your website URL and GATE key you have created.
Absolutely.
You can find all you need for testing here.