Tickera

Hydra and Tickera go way back.

So, as you can imagine, this isn’t a surface-level integration but the result of direct collaboration from day one, built with full awareness of how Tickera actually behaves in real-world events.

What that means in practice is simple – everything just works.

All relevant Tickera data is passed through to Hydra. Check-in rules, limits, order status logic, time restrictions – everything is respected exactly as defined in Tickera. Hydra doesn’t reinterpret or override anything. It follows the source of truth.

And if you’re using Seating Charts, it gets even better.
Seat labels and numbers are automatically included and visible across the entire Hydra experience – attendee list, check-in results, check-in history, attendee preview.

The ultimate goal was an actual continuity rather than compatibility. You’re still running Tickera. Hydra just makes the check-in part faster, clearer, and more reliable.

There is one thing currently missing though…

Data coming from the Custom Forms add-on is not yet available inside Hydra. This is actively being worked on and is expected to land in the second half of 2026.

Until then, everything else remains fully functional and aligned with your Tickera setup.

Using Hydra alongside Checkinera

Using Hydra Check-in doesn’t mean you have to stop using Tickera’s Checkinera app.

Both can run in parallel on the same event without any issues.

Hydra uses its own GATE keys, while Checkinera continues to use Tickera API keys. The two systems operate independently, but they both respect the same underlying ticket data.

Devices running Checkinera are not counted towards your Hydra device limit.
So even if you reach your Hydra license limit, you can still add more devices using Checkinera if needed.

There is one limitation to be aware of.

Hydra Check-in and Checkinera do not communicate with each other over the Hydra.PULSE network. Each system handles its own device sync separately.